Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information in compliance with Canadian privacy laws.

Last updated: January 2025 | Effective Date: January 1, 2025

Introduction

New Canada Games Inc. ("we," "our," or "us") operates newcanadagames.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

As a Canadian company, we are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

•Personal information you provide when contacting us (name, email address)
•Technical information about your device and browser
•Game usage data and preferences for improving your experience
•Cookies and similar tracking technologies for website functionality

How We Use Your Information

•To provide and improve our social casino gaming services
•To respond to your inquiries and provide customer support
•To analyze website usage and optimize user experience
•To ensure compliance with Canadian privacy and gaming regulations

Information Protection

•Industry-standard encryption for all data transmission
•Secure servers located in Canada with restricted access
•Regular security audits and vulnerability assessments
•Staff training on privacy protection and data handling

Information Sharing

•We do not sell, rent, or trade your personal information
•Information may be shared with service providers under strict agreements
•Legal disclosure may occur if required by Canadian law
•Anonymous, aggregated data may be used for research and analytics

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Performance Cookies: Improve website speed and performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

Access Rights

Request access to your personal information we hold

Correction Rights

Request correction of inaccurate personal information

Deletion Rights

Request deletion of your personal information

Withdrawal Rights

Withdraw consent for data processing

To exercise these rights, please contact us at privacy@newcanadagames.com. We will respond to your request within 30 days as required by Canadian law.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer

New Canada Games Inc.

123 Gaming Street, Toronto, ON M5V 3A8

Email: privacy@newcanadagames.com

Phone: 1-800-CANADA-1 (1-800-226-2321)

If you are not satisfied with our response to your privacy concern, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.